What Makes Us Different?
Benefit Magic is a full-service agency with a deep commitment to service excellence that drives everything we do. Whether addressing the requirements of employers, the self-employed, individuals or families, we work diligently to deliver solutions that represent the best possible value, and provide a level of service that is unparalleled.
Our deep commitment to service is reflected in the processes described below.
Selecting the Plans That Represent the Best Value
When we seek quotes on your behalf,
we will seek quotes from a wide range of carriers.
Our sole objective is to find you the best price
for the most appropriate coverage.
With medical inflation driving double-digit increases in insurance premiums, decisions regarding health insurance are more critical than ever. For this reason, we begin by understanding your objectives and crafting a benefits strategy aligned with your needs.
Unlike many other brokers, who represent a very small number of carriers, we survey a wide range of carriers on your behalf to make sure the insurance you purchase and the retirement solution you choose represent the best value the market has to offer.
Managing Your Benefits Throughout the Plan Year
We believe that a group broker owes its clients
more than just good counsel at annual renewal.
We view benefits management as an integral
part of what a group broker should do for its clients.
Gone are the days when your Benefits Manager spends countless hours explaining benefits, hunting for the right forms and attempting to get answers from carriers. Benefit Magic serves as your benefits partner, helping you to manage your benefits throughout the plan year. Here's how:
- Educating and Enrolling Employees: Whether at open enrollment or when new employees join your organization, we provide employees with plan summaries, educate them about their choices, answer their questions and take care of their enrollments.
- Life Event Enrollment Changes: Every time an important event occurs in the life of an employee, Benefit Magic is there to help. We explain new coverage options, and the premium and contribution implications of those options. We then help employees to change their enrollments, and to complete the necessary forms. We handle life events including marriage, birth, adoption, divorce, retirement, and death. And we handle career events including raises, promotions, leaves of absence, and terminations.
- Ongoing Customer Care: Not all of your employees are comfortable speaking directly with carriers, but they are still entitled to the highest quality support. We are always just a call away, available to meet your needs and those of your employees. Throughout the plan year, you and your employees can contact us with questions about benefits, enrollment issues, COBRA and Continuation rights, claims issues and more.
Delivering a Higher “Return on Insurance”
Our support services also lower your costs in some obvious and not-so-obvious ways. Your employees get answers, and get back to work faster. Your HR department fields fewer calls and handles fewer problems, freeing their time to focus on other important responsibilities, such as manpower planning, recruitment and employee development.
The reason you provide benefits in the first place is to attract and retain talent. When that talent views your benefits package as a bureaucratic and frustrating morass, you have not met your goals. Our approach to benefits management makes sure that your employees understand and can use their benefits to their best advantage. This leads to employees who understand the value of the benefits you are providing, which in turn can lead to improved retention.
The bottom line: Making Benefit Magic your benefits partner leads to a better return on your insurance investment.
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